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An airline company is interested in improving customer satisfaction rate from the 76% currently claimed. The company sponsored a survey of 286 customers and found
An airline company is interested in improving customer satisfaction rate from the 76%
currently claimed. The company sponsored a survey of 286
customers and found that 231
customers were satisfied.
What is the test statistic z
?
What is the p
-value?
Does sufficient evidence exist that the customer satisfaction rate is higher than the claim by the company at a significance level of =0.05
?
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