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An associate completed a task 100 times during a given time period, but a typical or average associate completed the task 90 times- the performance
An associate completed a task 100 times during a given time period, but a typical or average associate completed the task 90 times- the performance rating would be 100/90 which equals 1.11 or 111%
1.determine and calculate the standard time
2. determine and calculate the normal time
3.determine and calculate the sample size (n)
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