An employee who has been employed for the last four years failed a proficiency survey. This employee has received favorable performance appraisal scores and has never missed anything on two previous proficiency surveys and has received 100% on all competency evaluations given by the education coordinator. As the supervisor of this employee you should: Group of answer choices document the non-compliance with the QA department counsel the employee and then document this counseling session with the QA department determine the cause of the error, perform corrective action depending on the cause, and document everything suspend the employee until proper retraining can be conducted