An explanation of how employment cases are settled before the start of legal proceedings, outlining the role of ACAS, including the early conciliation process and use of COT3 and an explanation of settlement agreements. Provide a detailed explanation of the way employment disputes are settled before the start of legalproceedings. Outlining the documentation needed, including COT3, the roleof ACAS (including what early conciliation is) and its role in resolving disputes. Aconfidentexplanation of whathappens if early conciliation does not resolve the dispute,include an explanation of alternatives eg mediation etc and a definition andexplanation of the key features ofsettlement agreements. Provide links towider reading and examples