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An important difference between service and manufacturing operations is that customers introduce far more variability into the operations in a service system. Which of the

An important difference between service and manufacturing operations is that customers introduce far more variability into the operations in a service system. Which of the following is not one of the basic types of variation that customers bring to a service system?
multiple choice
Effort variability
Request variability
Capability variability
Arrival variability
Environmental variation

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