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An initial time study was done on a process with the following results (in minutes). Based on the data obtained so far, assuming an allowance

An initial time study was done on a process with the following results (in minutes). Based on the data obtained so far, assuming an allowance of 12 percent of the normal time, what do you estimate for the time per customer served, based on this preliminary sample? (Round all intermediate calculations to two decimal places.)

Element

Performance

Rating

Obs

1

Obs

2

Obs

3

Obs

4

Obs

5

Element 1

110

4

6

3

3

3

Element 2

120

11

8

10

8

11

Element 3

90

8

8

7

8

6

The time per unit customer served is _________minutes.

(Enter your response rounded to two decimal places.)

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