An internal control policy for Rhonda's Online Fashion Accessories requires a quality assurance check before a shipment is made. The tolerable exception rate for this internal control is 0.05. During an audit, 500 shipping records were sampled from a population of 5000 shipping records and 12 were found that violated the internal control. Calculate the upper bound for the 95% confidence interval estimate for the rate of non-compliance (to 4 decimal places).