Question
An international company found that 7% of its clients generated 40% of sales and most of its profits. The remaining were clients below the break-even
An international company found that 7% of its clients generated 40% of sales and most of its profits. The remaining were clients below the break-even point. The company decided to cease relationships with clients who would not generate acceptable revenue to the company. Was it a wise decision? Why? Suggest criteria to screen new clients
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Managing Controlling and Improving Quality
Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund
1st edition
471697915, 978-0471697916
