an introduction outlining the summary contains a summary of what occurred on the project. It may include information on scope, cost, schedule, risk, and quality outcomes, as well as whether the benefits of the final project were achieved. f article The Challenge of Implementing an ERP System in a Small and Medium Enterprise - A Teaching Case of ERP Project Management," by Hongjiang, Rondeau, and Mahenthiran, from Journal of Information Systems Education (2011)