Question
A(n)_____________ is an evaluation that predisposes a person to act in a certain way. Attitude Motivation Emotion Behavior Self-efficacy is most similar to which of
A(n)_____________ is an evaluation that predisposes a person to act in a certain way.
Attitude
Motivation
Emotion
Behavior
Self-efficacy is most similar to which of the following motivation concepts?
Instrumentality
Valence
Expectancy
Self-serving bias
In class we discussed that Wells Fargo paid rewarded employees with bonuses based on how many new accounts they opened. This led to unethical (and sometimes illegal) behavior on the part of employees. This is an example of how ___________systems can lead to undesirable outcomes.
Competency-based pay
Interval reinforcement pay
Job-based pay
Pay for performance
Some course credits from Hamburger University (which is the university operated by McDonald's) can be transferred to "real" accredited universities.
False
True
AtWally Inc.all administrative assistants are required to type documents, take phone calls for the supervisor, and do other office tasks. Because administrative assistants all do the same tasks, they are all paid the same exact salary. This is an example of which of the following?
Job-based pay
Pay for performance
Competency-based pay
Reinforcement
Which of the following is the primary negative outcome(or con) associated with using on-the-job training?
All of the above are negatives associated with using on-the-job training.
No formal training program needs to be designed
Trainees can learn bad habits if they're being trained by an employee that does not do the job well.
It takes a tremendousamount of time to developtheseprograms and they care costly.
Joseph needs to evaluate all his employees. He wants to reduce the affect that biases and errors have on his ratings, so he structures the rating scale to ensure that each rating point is anchored by an example of behavior at that particular level of performance. For example, when evaluating an employee's problem-solving skills, on a scale from 1 to 5, each point on the scale has a corresponding example of what behavior at this level looks like. This is an example of which of the following?
Halo
360-degree feedback
BARS
180-perspective
All of the following are types of errors a person may make when evaluating a person's performance EXCEPT:
Fundamental attribution error
Stereotyping
Halo
BARS
Cara is Hector's supervisor. Cara thinks Hector is a great employee because he always does what Cara asks and does it well (and on time). When it comes time for Cara to evaluate Hector's performance, Cara rates Hector high on all dimensions, even leadership. However, in reality, Hector has never demonstrated leadership ability. Cara's positive feelings toward Hector are simply clouding her evaluation of his leadership skills. This is an example of which of the following?
Stereotyping
Self-fulfilling Prophecy
Discrimination
Halo
Knowledge management systems are particularly useful for which of the following?
Jobs that require informatoin that cannot be written down because the job is intuitive instead of techncial.
Sales jobs
Flight simulations
Helping to keep and document the information that may be lost when employees retire.
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