An IT officer at the law firm described the system as being a type of Expert Systems
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Question:
An IT officer at the law firm described the system as being a type of Expert Systems technology that uses heuristics to match client cases with the thousands of previous cases in the database. Discuss and provide at least 2 evidences as to whether the IT officer is right or wrong in his assessment.
Related Book For
Management information systems
ISBN: 978-0073376813
10th edition
Authors: James A. O Brien, George M. Marakas
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