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An IT staff at the university has installed a help desk app where students can report issues. A student has reported that software is being

An IT staff at the university has installed a help desk app where students can report issues. A student has reported that software is being mysteriously installed on their computer. Also, when students go to the registration page in a browser, they are taken to a different site. The IT staff would classify this as what type of issue?
Keystroke loggers
Script loggers
Spyware
Firmware
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