An operational plan provides a detailed road map of the steps necessary to achieve operational goals $($sometimes referred to as objectives$).$ Although there are many specific types of operational plans, they can be broadly characterized as either single$-$use plans or standing plans. A program plan is an example of a $,$ whereas a policy is an example of a

For each of the gxamples, identify whether it reflects a single$-$use plan or a standing plan.

$\backslash$table$[[$Example$,$Single$-$Use Plan,Standing Plan$],[$Procedures for responding to customer complaints,,$],[$A plan to reorganize all of the jobs in an office,,$U$