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An organization's complaint handling policy gives employees a clear process for managing and resolving customer complaints while informing customers how much their feedback is valued.
An organization's complaint handling policy gives employees a clear process for managing and resolving customer complaints while informing customers how much their feedback is valued. List four (4) inclusions that can be found in a complaint handling policy
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Hospitality Law Managing Legal Issues In The Hospitality Industry
Authors: Stephen Barth
4th Edition
1118085639, 9781118085639
