An overnight snowstorm has caused airport delays and cancellations. The hotel has $25$ stayovers and $30$ new check$-$ins. The front office manager and night auditor are busy at the front desk answering questions and checking in guests. Local hotels are calling to inquire about the availability of rooms. Operationally, to whom should the FOM have a conversation about the guest arrival and departure plans for the day?

Question $13$ options:

a$)$

Security and maintenance

b$)$

Housekeeping and food service

c$)$

Engineering and grounds keeper

d$)$

Human resources and sales