Analyse and improve the below Job Description using management theories (GHRM, CSR, Leadership, and Ethics). Also point out any mistakes in the job description that are common. Some of the common mistakes that companies make in their job descriptions are:

1. Not disclosing salary for the role

2. Creating a super long descriptions with no bullet points

3. being vague on the responsibilities of the job

4. Being too rigid in the requirements section with required skills, experience and qualifications

5. not checking spelling or grammar mistakes

6. Using too many buzzwords and jargon

7. using a cold, corporate tone of voice

8. ignoring the rules of good layout and formatting

9. Not including a perks and benefits section

If possible, connect the mistakes to the management theories, and present an improved job description as well.

SO/Manager, Employee Services, HR Operations (1 year contract)

Posting Date: 9 Sep 2023

Location:

Singapore (City Area), Singapore, Singapore, 048624

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Our team offers a myriad of employee services to various functional HR teams and business units in the bank. Our services covers the entire employee lifecycle including onboarding/offboarding, benefits administration, absence and payroll management, international mobility, career advisory as well as risk and HR operations compliance management.

Job Responsibilities

We seek candidates who have the passion to deliver excellent service and interests in developing himself/herself in the various areas within and beyond HR Operations in the long run. Key responsibilities for this role includes the following:

• Delight various stakeholders through prompt execution and professional delivery of daily transactions
• Partner relevant HR teams to facilitate seamless processes to create memorable employee experiences along the employment lifecycle
• Provide support in addressing HR related queries and proactively offer advisory within mandate
• Ensure quality employee data maintenance in the HR system and address data discrepancies promptly to support accurate data analytics and reporting
• Partner relevant HR teams and external vendor to fulfil background screening requirements within committed timelines and in compliance with internal and regulatory guidelines
• Maintain an open mindset towards continuous process and service improvements with user experience in focus

Job Requirements

• Tertiary qualification with 2-3 years of relevant experience preferably in HR shared services environment
• Knowledge of employment regulations as well as Representative Notification Framework and MAS' Guidelines on Fit and Proper Criteria will be advantageous
• Proficient in MS applications
• Service and process oriented, organized and able to observe and operate within tight timelines
• Good communication and interpersonal skills and a strong team player

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.