Analyse organisational needs to develop, establish and support adaptive communication protocols in the workplace.

BENCHMARKS

find what information needs to be shared between stakeholders internally and externally by:

asking questions

studying role descriptions

collate the research

create or alter communication protocols to allow for effective communication according to organisational requirements

align protocols with the organisation's needs and goals relating to timeframes, costs and standards

ensure protocols are flexible enough to adapt to different contexts

source resources to support protocols, eg:

schedule time and access

gather items

train staff