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Analysis Scenario: Analysis for new training and development for project managers First, please complete reading the organizational profile provided in the Word document. ITI, as
Analysis Scenario: Analysis for new training and development for project managers First, please complete reading the organizational profile provided in the Word document. ITI, as a leading provider of IT solutions to various industry partners, prides itself on emphasizing employees' learning and development opportunities among its domestic and international offices. As 85% of the employees are software engineers and system engineers, the HRD department mainly offers skills trainings (e.g., programming) for its engineers. Due to the nature of the company's business, employees are geographically spread out. With its recent business growth, there has been an increasing need for more SW engineers and PMs. In the case of the SW development department, whenever a new project is generated, a new team consisting of a project manager and a group of engineers is formed. Therefore, the duration of the team is equivalent to the duration of the project. The company has been consistently hiring junior and seasoned SW engineers. Yet, not everyone has experience as or the capacity to be a PM. And not all seasoned SW engineers would like to work as PMs. Previously, PMs have been senior SW engineers who had more than 15 years of experience and at least 3 years of experience as associate PMs. However, due to the increasing number of project sites and shortage of senior SW engineers, about 50% of PMs are new PMs without sufficient associate PM experience. In addition, the turnover rate within the SW department has increased and those employees sometimes resign in the middle of their projects. Exit interviews by HR consistently reveal inefficiency in project sites and complaints about the PM's management and leadership. The VPs of the Solution Development department expressed a strong interest to the VP of the HRD department regarding their needs for a new systematic approach to train and develop associate PMs and PMs. Currently there is no existing training curriculum specifically for associate PMs and PMs. A promotion to associate PM and PM has been based on work experience thus far. The VPs want a training and development system that is customized for their needs. And they want to start implementing it from the first quarter of 2019. Under the directorate of the HRD department, your unit (management training) is required to design and develop a training program for the current PMs as well as a series of training programs for the current junior and seasoned engineers to become associate PMs and PMs. As the first step, you are assigned to devise a plan of action to conduct context and learner analyses before moving on to other activities in order to design/develop training programs. You have five working days to submit this action plan for your unit. After referring to the readings and videos that discuss various analyses for instructional design, please respond to the following questions. 1. Who would be your key informants for your investigation? 2. What are some questions that will help your investigation? 3. How would you develop learning goals and prioritize them? Please address specific analyses activities that you plan to execute and how you would execute them. 4. What are some potential challenges that you and your team expect
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