Question
Analyze and determine based on the different Gin Index below why is this company is losing customers (attrition rate) by using the primary attribute of
Analyze and determine based on the different Gin Index below why is this company is losing customers (attrition rate) by using the primary attribute of gender and attrition rate to identify patterns/reasons that people are leaving ( analyze the data results and identify anomalies or reasons to believe people are leaving the company (lack of benefits, high APR, gender preferences, age groups, etc.)
Gin Index on gender - Confusion Metrix
Performance Vector | Percentage | ||||
Accuracy | 89.50% | ||||
Sensitivity | 88.66% | ||||
Specificity | 85.57% | ||||
Precision | 85.26% | ||||
AUC | 87.23% | ||||
True 0 | True 1 | ||||
Predicted 0 | 1186 | 183 | |||
Predicted 1 | 200 | 1431 | |||
Gini Index - Confusion Metrix
Performance Vector | Percentage | ||||
Accuracy | 87.23% | ||||
Sensitivity | 88.66% | ||||
Specificity | 85.57% | ||||
Precision | 87.74% | ||||
AUC | 0.916 | ||||
True 0 | True 1 | ||||
Predicted 0 | 1126 | 183 | |||
Predicted 1 | 200 | 1431 | |||
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