Andile and Siyanda are two childhood friends living in Pongola. In 2019 both attempt matric

examinations and were successful in obtaining Bachelors passes. They decide to approach various

tertiary intuitions to further their studies. They telephone a call centre in Umhlanga Rocks. The call

centre assistant guides them to an online registration for a degree at a private institution called

Richfields. Their qualification is offered by only one campus at the institution, which is at 44 Joe Slovo

street in Durban. Andile and Siyanda must rent a house in Musgrave, Durban to attend lectures at the

campus. Their parents agree to pay their school fees and rent.

Andile and Siyanda locate a suitable house and make all renting arrangements online. They then pay

a deposit.

1.Two days before lectures commences, Andile and Siyanda move into their rented house only to find

there is poor water supply and most of the celling is missing. In addition, the stove connection

appears to have been burnt and cannot be used. Jim, the landlord, refuses to assist, saying that the

lease makes Andile and Siyanda responsible for maintenance.

Discuss what remedies is available for Andile and Siyanda? (40)