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Andrew is a regular visitor to a local Chunky Chicken restaurant that provides a self-service facility where customers have the option of selecting drink and

Andrew is a regular visitor to a local Chunky Chicken restaurant that provides a self-service facility where customers have the option of selecting drink and food items from a menu displayed on a touch screen located just inside the entrance.To select a product, a customer only has to touch an image or icon showing the desired product or products they wish to consume, and then touch a virtual 'OK' button to submit an order.The order is relayed to food preparation area where the customer's order is prepared.Once prepared Chunky Chicken's front counter staff are made aware the order is ready and the customer's ticket number is displayed on a large screen which symbolises their order is ready for collection.

Customers using the touch screen are immediately issued with a printed ticket containing an order number and the price payable at the front counter.

Customers present these tickets to the cashiers who confirm the relayed order appearing on their screens. At this point, the customers pay for their purchases and await delivery.

This system is designed to save time during peak periods and is very popular. Some customers place their orders as takeaways, while others, like Andrew, prefer to be seated and consume them on the premises. These preferences are preselected by the customers when they use the touch screen.

When Andrew reached the cashier, he paid $10 for the hamburger and drink, collected his order located a vacant table and enjoyed a leisurely meal.

A couple of days later, Andrew returned and instead of his normal meal decided to order the new gourmet burger and hand cut chips.The order was placed through the self-service ordering system.The total cost was $17.50 which he duly paid.Following the payment being processed Andrew received the normal printed ticket which included his order number, order and price.

Andrew's order number appeared on the screen, and after collecting the order Andrew found a vacant table and started to eat his meal.As Andrew took a second bite of his gourmet burger he struck something hard and broke a tooth.Andrew examined the chewed remains and found a piece of metal that had somehow been lodged in the burger.

Andrew alerted management to this incident and demanded compensation for his anticipated dental repair. The manager expressed regret and directed Andrew to the ticket he had received which on its reverse side, contained a clause stating:

This restaurant accepts no responsibility or liability for any injury caused to customers by consumption of food or drink sold.

In response, Andrew exclaimed, 'I'm a consumer and I have rights!'

Please explain how the contracts Andrew made with the cafe were formed, including consideration. As well as analyse the legal status of each step or event that led to the caf supplying Andrew with its products. Refer to relevant case law. In this part, do not discuss the impact, if any, of consumer protection laws.

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