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ane is the HIM Operations Supervisor. One of her employees came to report that another employee, Sue, was observed ignoring the phone and just letting
ane is the HIM Operations Supervisor. One of her employees came to report that another employee, Sue, was observed ignoring the phone and just letting it ring multiple times throughout the day. She said this had been occurring frequently over the past month. Taking and directing phone calls is one of Sue's primary job responsibilities. Which of the following would be the most appropriate course of action for Jane to take? tell the employee to keep an eye on Sue and let her know if the problem continues suspend Sue immediately talk with Sue privately about what has been reported and issue a verbal warning tell Sue in front of the other staff that you expect all phone calls to be answered
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