Angela is a 22 year old new immigrant to Canada from China. In the initial meeting, it is observed that Angela seems nervous and does not make eye contact. She has been living in Canada for 6 months and her English is limited. She informs her worker that she came to the meeting after being referred by her doctor butt does not understand what a social service worker does. She describes missing home and feeling "lost".

1) What strategies can be used to engage Angela in service

2) How case mangers practice allyship? Provide an example. Drawing on course concepts explain how cultural safety and/or cultural humility can be utilized in direct client work.