Angie, a Leasing Consultant, keeps thank you cards from residents she has helped relocate to the community on her desk. How can this help Angie to provide better customer service?

Question

$\frac{3}{10}$

More residents will be encouraged to write thank you notes.

Angie's supervisor will give her recognition for this positive feedback.

Angie will remember good experiences and keep a positive perspective in customer interactions.

Prospective residents will recognize Angie as helpful and will want to work with her.