*Answer all question with Explanation based on the scenario given

Scenario

Retail store pass through stages of growth and decline. As existing stores offer more services to remain competitive, costs and prices go up which opens the door to new retail forms that offer a mix of merchandise and services at lower prices. The major types of retail stores are specialty stores, department stores, supermarkets, convenience stores and etc. Choose ONE (1) of your favorite shoes outlet;

Question:

1. Discuss FOUR (4) strategies of what they do that encourages your loyalty to revisit the store.
2. Explain THREE (3) factors that you like about in-store experience.