answer both point 1 and 2

Question 3 [50 Marksi: Customer 1) The input Into P1 was 100 units, however after the CI step we only had 20 items being sent out to retail for sale. How would you determine where the flaws are in the process? What design methodology and steps would you use to isolate the problem{s}? HINT: Look at the whole process, notjust Cl. 2) Let us say that at the CI step, we had 55 objects as inputs, and 20 as the output. However, the customer. rejects 10 of those 20 products and sends them back for Warranty. How would you determine the quality testing flaws at the CI stage? What would you do to improve the CIA? How do you understand why the customer is rejecting 10 out of 20 products