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answer needed no explanation needed Monthly Goals: Calls per Hour (Calls/Hr) 13,000, Customer Service Score (CS Score) 288 , Job Satisfaction (Job Sat.) 92 ,

answer needed no explanation needed

Monthly Goals: Calls per Hour (Calls/Hr) 13,000, Customer Service Score (CS Score) 288 , Job Satisfaction (Job Sat.) 92 , Escalations (Esc.) 10, Resolutions (Res.) 94 Which two metrics appear to be related

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