Answer Questions for the following software: JAMF (apple device manager)

6.1 Who is responsible for monitoring and supporting the application's maintenance and performance?

Ex. IT support through phone or chat

6.2 How are fixes and changes to the application handled?

6.3 Is there a process for rolling out new versions of the application? If yes, describe the process or processes.

6.4 Is there written documentation that addresses application maintenance and policy changes? If information is confidential or private, give a general overview or explanation, if possible.