1. Identify benefits of an effective communication for the company. 2. Define the term: Cultural Sensitivity. 3. Briefly explain the term: Business Communication. 4. Define the terms formal and informal communication with examples. 5. Why is training in foreign ways of eating, dressing, and meeting people helpful in intercultural interactions? 2. Explain why meeting in the workplace is essential. 3. Discuss the usefulness of technology in business communication. 4. Explain the reason why eye contact is important for presentation and as well as any other forms of communication. Writing: the impact of social media on business communication.