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ANSWER THE FOLLOWING QUESTIONS IN OWN WORDS NOT FROM ANY OTHER INTERNET SOURCES, GIVE LONG EXPLANATIONS FOR EACH ANSWER. Read the case: Smile Again!

ANSWER THE FOLLOWING QUESTIONS IN OWN WORDS NOT FROM ANY OTHER INTERNET SOURCES, GIVE LONG EXPLANATIONS FOR EACH ANSWER.

 

Read the case: Smile Again! Applying Design Thinking to Improve Dental Patients' Experience (in the HBS coursepack) and respond to the following:

  • What is design thinking?
  • What should design thinking training cover?
  • How can organizations use design thinking?
  • Discuss the choices made in the intervention design in terms of intervention location, training participants, and company size.
  • Why do we expect changes in the psychological and team variables after the intervention?
  • How can a company create cooperative and innovative culture? How can design thinking change the company's ability to innovate?

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ANSWER 1 What is design thinking Design thinking is a problemsolving approach that prioritizes understanding the needs and perspectives of users to develop innovative and effective solutions It involv... blur-text-image

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