Answer the question in detail
Review the chapters opening case and some of the sample documents related to it. How do you think Debra handled the various stakeholders? Offer at least two suggestions for what she might have done to avoid being yelled at by a senior manager. Summarize your answers in a short memo to Debra.
this picture is the opening CASE
O PEN ING CASE Debra Hughes took the risk of becoming an independent consultant after working her ay up the corporate ladder for 10 years. Her last firm was downsizing and cut her entire strategic IT consulting department, but the firm offered her a transfer that would require her to travel about 80 percent of the time. With two small children, she did not want to travel, so she jumped at the chance to work independently. One of her colleagues kne an IT director at a local oil company, and he offered her a contract that paid three times hat she received as an employee. The problem was that the initial contract was only for two weeks. However, after she proved her value by successfully managing the first project, the company kept her on, giving her bigger and bigger projects to manage. Her current project was to evaluate and then implement a project management software solution so the new VP of Operations, Stephen, could oversee the upgrade of oil refiner- ies in several countries. The refinery upgrades were estimated to cost over S200 million Debra worked with an internal analyst, Ryan, and Stephen to determine requirements and their approach to choosing a new software solution. They needed to award a con- tract to a supplier within two months and then integrate the new system with their other systems, especially the accounting systems, as quickly as possible Unfortunately, Chien, the IT director who hired Debra and authorized her paycheck every week, was very upset with her recommendation. He called her into his office and started yelling at her. "How could you make this recommendation? You know it goes against what I think is best for IT at this company. Ryan made a totally different recom mendation than you did. You consultants think you can come in and shake things up, not orrying about what happens to us after you're gone. Get out of here before I say some- thing I shouldn't!" Debra quietly left Chien's office, worrying about what to do next. She knew that her recommendation would please Stephen and be in the best interest of the entire company, even though it was not the choice that Chien and Ryan were promoting
