Answer these questions about fifty to hundred words

Class Activities:

Activity 1

Assume that you are working as project manager in ABC construction company. Your company has given you the opportunity to lead one project in regional area. You are required to establish customer requirements in this project and answer the following questions:

Question 1: What are the different strategies you will use to identify customer service requirements?

Question 2: What are the different strategies you will use to identify and procure resources required to address customer service requirements?

Activity 2:

As you have established customer requirements in this project, discuss the steps and procedures you will implement to deliver quality products and services to your customers.

Activity 3

As you will deliver quality products and services to your customers. What are the appropriate methods and strategies that you will implement to manage records, reports and recommendations within the organisation's systems and processes?