Answers should not be too short:

Question 1:

1.1. Explain the legal frameworks related to workplace problems concerning discrimination on the basis of disability.

1.2. Explain the organisational policy or procedure applicable to the workplace problem specified/identified in Q1.1.

Question 2:

2.1. Explain the different steps of critical thinking.

2.2. How can you use the following critical and creative thinking techniques to generate innovative solutions to issues?

1. Mind mapping
2. Edward De Bono's Six Thinking Hats

Question 3:

3.1. What are the advantages of team problem-solving in the development of solutions for identified workplace problems? Discuss any five (5) advantages.

3.2. What are the disadvantages or risks associated with team problem-solving in the development of solutions for identified workplace problems? Discuss any three (3) disadvantages or risks.

Question 4:

4.1. Explain the basic steps in decision-making processes.

4.2. Explain the following decision-making processes. a) Decision matrix b) Decision tree analysis

4.3. Explain the following barriers to effective decision-making. a) Bounded rationality b) Escalation of commitment

Question 5:

Address the following sources of relevant information to identify issues. a) Desktop research b) Stakeholder consultations

Question 6:

6.1. What do you mean by organisational requirements? Write your answer.

6.2. Discuss the organisational requirements for the development and presentation of a feedback register. Write your answer.

6.3. How will you structure the information in the development of a brief? Write your answer.

Question 7:

7.1. Discuss the purpose of the approval process for workplace solutions.

7.2. How can you develop an approval process for workplace solutions?