Answers to the questions-

1. Why did we chose to do survey for SCOTIABANK customer service?

2. Who is the target response group for this survey?

3. Why does a survey need categories to describe the employment status of people taking the survey?? 4. Why does the survey ask about the gender of the customers??

5. Why does the Scotiabank survey ask for the preferred method of banking?

6. Why would the survey ask the customers for how long they have been a customer of Scotiabank?

7. Why would the survey ask on what customers think about Scotiabank's interest charges?