Apply Effective Communication skills (verbal only) Scenario: Read the policy ara procedures for this role play. Cu lect your , adio and check in is working threw-gh . adio checks. check battery le -el an. sig.:al. All staff will be o.: Cha .el 1 0. as in_Tructe. by the Assessor. wec. rity Officer cierra i upe, visor - Ian_0 1 Channel 1 or dedicated channel by the a._essol During as early work activity on a construction site. an _duh male orker newly from Spain, aged appro.imatel, 34 -pprouche an onsite security officer at pm I e is angry as the tell tail signs are all over his face. He starts to verbally abusing yo for locking the gate early. He is difficult to under tanu everything he says. Hu states that ne has taken 20 minutes to fina you You observe that the male is carrying a 6 pace of empty beer. the male appears to be unsteady of his feet, has glassy wye a d smells of i-toxicati gliquor. From thi- you asses. that the male is intoxicated. You is unable to get a word in when the worker starts to call him names that are of a.: offensive man er and no i- waving his hands profusely i : front of himseli You are to use his two way radio to call for supervisor Mateo Garcia for as.itance. The spanish upervisor arrives and is able to communicate with the construction worker in spanish and t glich. Your supervisor step-. i. . and communicates through verval, a d .. verbal communication He is able to get the workers details and asks that you assist him escorting him off site. The co. struction worker needs to be advised that the gates are alway. closed at v.3upm sharp in accordance with site i. structio. .s and the you tell him you understands his concern .. orker name: Diego Santiago Job skid steer Operator Location: Able Construction Site - walkabout Way Anytown, My state 1234 Requirement: The learner is expected to demonstrate the application of the steps involved in line with the performance criteria and performance evidence. To demonstrate competency in this unit,. The Leaner must apply effective communication skills to maintain security and request benaviour modification one person who is being verbally abusive