Appraisal Methods: Rating Behaviors

Appraisal Methods: Rating Behaviors

In an effort to overcome some of the subjectivity in the attribute$-$based performance rating system, many organizations evaluate employees instead on specific behaviors. The behavioral rating approach focuses on the behaviors an employee must exhibit to be effective on the job and the behaviors that help the organization achieve its goals. Other companies use a results approach, which measures the objective outcomes of a job or work group.

Both approaches to performance management, measuring results and rating behaviors, tend to be highly effective in linking employee behavior to the organization's goals. They both offer ample feedback to employees on what is expected of them and they are highly accepted in an organization. However, as you've read, they also have their drawbacks. In this activity, you will read terms related to the two approaches and decide to which of the two they best apply.

Roll over each item to read a specific scenario. Then drag the item to the correct column in the chart.

Senior executives at Healthy Chocolates Inc. set strategic goals for the organization for the coming year. These goals are communicated to supervisors and employees and are used as standards for measuring performance.

Actions

Measuring Results

Rating Behaviors

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