April, a sales manager at Temp-O Coolers, is presenting her company's new automatic air conditioner to a group of buyers. She says. "If the temperature of a room is too cold or too warm, the air conditioner, upon switching on, will automatically adjust its settings and bring the temperature back to the desired state." In this scenario, April has used a(n) to support her presentation 1) testimonial 2) analogy 3) anecdote 23 Couchy 4) example