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Argue in favor of Mrs. Liebeck. ( We are on Mrs. Liebeck side) This case is very familiar to most people: Mrs. Stella Liebeck and

Argue in favor of Mrs. Liebeck. ( We are on Mrs. Liebeck side)

This case is very familiar to most people: Mrs. Stella Liebeck and her nephew go to a McDonald's drive-through. She orders a cup of hot coffee which is subsequently spilled in her lap causing serious burn injuries. More than 20 years ago, 79-year-old Stella Liebeck ordered coffee at a McDonald's drive-through in Albuquerque, N.M. She spilled the coffee, was burned, and one year later, sued McDonald's. The jury awarded her $2.9 million

Address the following questions:

  • What are the arguments for Mrs. Liebeck?
  • What are the arguments for McDonald's?
  • Is the case frivolous? Why or why not?
  • Is Mrs. Liebeck at fault?
  • Is McDonald's at fault?
  • Were any precedents set either before or after this case?
  • Does issues management play a role? If so, how?
  • Should any damages be paid to Mrs. Liebeck?
  • What is the role of the media in this case?
  • How does tort reform affect consumers and businesses?
  • Would the outcome of this case be different if it were to occur today?

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