Around 7:15 a.m. on the morning of Thursday, October 5, 2022, Christy called her neighbor who was a physician, and told the neighbor that she might be having a heart attack. She was suffering from back pain, was having trouble breathing, and was sweaty. Christy did not call her regular healthcare provider located in another town (but in her PPO network), because she thought this was an emergency. While not a patient, Christy knew her neighbor's medical practice (outside her PPO network) was only two miles away. The neighbor told Christy "to come over to her office and see her right away" but gave no other advice. Christy arrived at her physician's neighbor's medical office late Thursday afternoon. While Christy was sitting in the waiting room, she went into cardiac arrest. 

Though she was later resuscitated, Christy suffered brain damage from the incident and died two years later. Christy's family sues the neighbor physician for wrongful death caused by medical negligence. 

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