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Around the globe (Global Mart) is a dominant force in the international e-commerce landscape, renowned for its extensive product range and vast customer base. As
Around the globe (Global Mart) is a dominant force in the international e-commerce landscape, renowned for its extensive product range and vast customer base. As a market leader, the company has continuously innovated to maintain its competitive edge and customer satisfaction. Despite its success, Around the globe is encountering operational challenges in transaction processing and customer experience. These issues are magnified by the company's global reach, encompassing diverse markets with varying customer preferences and payment regulations. - Card Abandonment & Payment Failures are a major pain point that hampers their topline - Managing peak traffic during sale season for smooth transactions processing - Need a variety of payment options for their diverse customer base to make the purchase more lucrative - Custom transaction routing to ensure availability/redundancy - Seamless checkout experience across various payment methods to ensure best in class success rate - Reconciliation & reporting for better financial management These factors play a crucial role in maintaining a strong market position and cultivating customer loyalty. Achieving the necessary solution requires a sophisticated approach that combines cutting-edge payment processing technologies with customized strategies designed to accommodate Around the globe's extensive reach and diverse market characteristics. This approach should be built upon a thorough comprehension of Razorpay's product suite, emphasizing optimization of transaction success, adaptability to various markets, and the implementation of innovative customer engagement techniques. The overarching objective is to elevate Around the globe's competitiveness in the market, boost customer satisfaction, and secure lasting growth not limited to domestic markets. What are the expected outcomes? ? Highlighted the advantages of a stack-based selling approach. ? Strengthened understanding of Razorpay's product suite. ? Closed gap between current on-ground practices and ideal methods. ? Expanded vertical knowledge for more effective pitches. ? Discovered value beyond the usual scope. What are the measurement criteria? Present it to Panellists who would measure your performance across 5 broad parameters
- Presentation Skills - How well did you present your pitch with storytelling techniques?
- Product knowledge
- Did you choose the right set of products to pitch your merchant
- How well did you explain the product features?
- Problem-solving skills
- How well did you identify the problem?
- How well did you articulate the problem?
- Industry Knowledge
- Consultative Selling
- Were you able to create a customized solution for your stakeholder?
- How well did you explain the options curated for the existing problem?
- How well did you explain the best option for the existing merchant?
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Expected Outcomes 1 Advantages of a stackbased selling approach highlighted The presenter should effectively demonstrate the benefits of utilizing a stackbased selling approach in the context of the c...Get Instant Access to Expert-Tailored Solutions
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