(article 1) "What makes the return effort more complex now is that many employees say they appreciate the flexibility that comes with remote work, and hope to retain at least a hybrid arrangement, according to interviews and surveys. Bosses are often more interested in what they see as the benefits of coming in: promoting collaboration, energizing the corporate culture and helping younger employees connect with colleagues."

Q2. Which management skill do the managers need to balance the "...[employees desire for] flexibility that comes with remote work..." with the "...benefits [collaboration, culture, connections] of coming in..."?