As a graduate of Columbia Southern University's Safety and Emergency Services program, you have decided to pursue a career as an occupational safety and health consultant. You were recently contacted by Will B. Shafe, the human resource manager at On Call, the company that employs Ms. Handz-Hurt from the unit lesson. According to Mr. Shafe, he is having trouble convincing the leadership at the company to address ergonomics because there is no OSHA ergonomics mandate