As a gym manager, you observe that your personal trainers seem disengaged and less responsive to clients. Which of the following is not an action you should take based on the service-profit chain model? Implement flexible scheduling for the personal trainers so they have better work-life balance Offer discounts on the price of personal training sessions Implement a rewards program to recognize the achievements of the personal trainers. Offer regular professional development to personal trainers to keep them updated on the latest fitness trends Submit