As a health care manager at First Life Community Hospital. Over the past year, occupancy has been low because of competition from hospitals offering services that are more efficient and innovative in nature. How would you compete with this new competition? What impact would low occupancy have on staff and morale? If negatively, how would you address it?

After analysis of financial losses for the last year, it has been identified that numerous patients were transferred to other facilities due to lack of capabilities to deal with complex issues. How would you ensure that complex cases are kept inside of the HCO? How does keeping complex cases within the facility impact length of stay? What is the financial impact of reversing the current situation?