As a leader of your work group, you have been asked to deliver bad news: the annual pay increases are on hold until the end of the year.

1. Consider the five components of a bad-news message: convey the bad news as soon as possible; give a complete, rational explanation of the problem; show empathy; respond to the feelings; and follow up. Identify which component would be the most confident achieving. Explain why would be confident achieving this component.
2. identify which component would be the most challenging for you. List this component and explain why it would be challenging.