As a manager in your organization, you are also an agent. For example, if you were a customer service manager, you could increase future repeat sales and customer loyalty by providing outstanding customer service. These efforts, in turn, would increase earnings and, ultimately, shareholder wealth. Furthermore, managers who exercise social responsibility, ethical behaviors, and community service are well-respected corporate citizens who are recognized in the community and can attract future investors.

To prepare for this Discussion, recognize that you are an agent of change in your organization for both internal and external constituencies, and examine how you would act as an agent of change for your organization in order to contribute to firm value and maintain appropriate agent-principal relationships.

By Day 5

Then post, your responses to the following:

An explanation of how your specific contributions from both your individual work role and as an agent for positive change in society are in alignment with creating a proper and productive principal-agent relationship. Be sure to be specific in your description of roles.

An identification of two ways to improve your role as an agent of change in your organization based on your readings this week.