• As a manager of a F&B outlet, do you think that you should have a sound knowledge of "trends & technology"in the hospitality industry? Briefly support your answer with six examples.
• What are some of the methods or means you can keep yourself and your organisation updated at all times (get information continously)? Please list six methods or mean of staying updated.
• What do you understand by "business transitioning to AI"?. What are some of the guiding principles and steps that are required before and during the transitioning process (how do I know what is the latest technology out in the market and how do I know what to get for my business)?. Briefly list six steps or principles.
• The hospitality industry like other industries has made huge strides in technological advances. Please list six such innovations (advances) in the recent past or in the making in the near future.
• Refer to material and in class notes using key words and phrases, after you have read and understood the material. You may think outside the box and use others sources of information too.