• As a new quality manager of a manufacturing company, you are assigned to develop a training program for 200 workers in the production line to understand how to use new equipment and machines. Give brief summary on training plans, steps of development, and materials delivery method. Explain important concepts of product reliability and the stages of life cycle of a product. What are the benefits of a well-managed supply chain? And what are the challenges to creating an effective supply chain? What must an organization do to maintain a customer focus? Describe the principal parts of a quality function deployment matrix.
• What are the techniques and tools for measuring projects? As a project manager, what might be some negatives to managing projects? There are four specific types of quality costs. Clearly define each type and give an example of each kind of quality costs you have defined.
• A project team has been formed to analyze a recurrent problem with a critical process parameter. As the leader of the task team, you are responsible for ensuring that an appropriate approach is taken to evaluate and confirm the root cause of the problem. Describe how you might manage this project.