As a part of the hospitality industry, we have a very close business relationships with suppliers of tourism products. As a part of building these relationships we must contract business enterprise agreements. One of our preferred suppliers of Hilton Hotel is Avis Car Hire, as we have a 12% commission rate per booking.

Conduct a 3-5 min role play as Hilton Sydney Concierge contacting AVIS Car hire Sales team to discuss commission rate over the phone. (Print Appendix 2 for Marking Guide)

In order to guarantee our selling rate with Avis, we must negotiate our Nett costs and commission rates first. You are to role play a negotiation with the Avis Sales Manager (Played by Trainer or classmate) and then prepare contract agreement with Avis including all the following details.

You may use and adjust the template below.

Assume they have initially been given an 8% Commission

1-year validity starting from day of signing

Fleet Sheethttp://www.avistravelagents.com.au/wp-content/uploads/avis-au-tour-fleet.pdf