As a patron of a business $($also known as a flow unit in this scenario$),$ you will likely have experienced several forms of waiting scenarios in your life. Which of the below process flows is best represented for the scenario in blue.

Scenario in question: Multiple customers are waiting in a queue$/$line at an furniture repair store in Kingston, and they are waiting to get their furniture fixed. There are multiple resources available at the location which can serve any of the waiting patients. Customers will interact with